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Privacy Policy

Last Updated: 2025-11-26T23:04:10.278Z

At FMGEPrep, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform at www.fmgeprep.com.

By using FMGEPrep, you agree to the collection and use of information as described in this policy. If you have any questions, contact us at support@fmgeprep.com.

Information We Collect

When you use FMGEPrep, we collect the following information:

  • Account Information: Name, email address when you sign up via Google OAuth
  • Usage Data: Your test attempts, answers, bookmarks, progress tracking, question responses, and performance analytics
  • Test Session Data: Current question position, time spent, visited questions, and test state (stored temporarily in your browser's LocalStorage for resume functionality)
  • Device Information: IP address, browser type, and device details for security and analytics
  • Payment Information: Handled securely by our payment processor (Razorpay) - we do not store your card details

How We Use Your Information

We use your information to:

  • Provide and maintain our FMGE question bank service
  • Track your progress, test attempts, and performance analytics
  • Process payments and manage course access
  • Send important updates about your account and service
  • Improve our platform and develop new features
  • Ensure platform security and prevent fraud

Data Security

We implement industry-standard security measures to protect your data:

  • Passwords are securely hashed using cryptographic algorithms
  • All data is stored on encrypted servers
  • Payment processing is handled by Razorpay (PCI DSS compliant)
  • We use HTTPS encryption for all data transmission

However, no method of internet transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Information Sharing

We do not sell your personal information to third parties.

We may share your information only in these limited cases:

  • Payment Processing: With Razorpay to process payments securely
  • Legal Requirements: When required by law or to protect our rights
  • Service Providers: With trusted partners who help us operate our platform (under strict confidentiality agreements)

Cookies and Local Storage

Cookies: We use cookies to maintain your login session, enhance your experience, and analyze platform usage.

LocalStorage: We use your browser's LocalStorage to temporarily save:

  • Your current test progress and answers during active tests
  • Test state (current question, time remaining, visited questions) to enable resume functionality
  • This data is stored only on your device and expires after 1 hour or when you submit the test

You can clear LocalStorage through your browser settings. Disabling cookies or clearing LocalStorage may affect features like test resume and session persistence.

Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your account and data
  • Opt-out of promotional communications
  • Withdraw consent for data processing

To exercise these rights, email us at support@fmgeprep.com.

Data Retention

We retain your data as follows:

  • Account Data: Retained as long as your account is active
  • Test Attempts & Responses: Retained for the duration of your course access plus 90 days for review and analytics
  • Progress & Performance Data: Retained throughout your subscription period
  • LocalStorage Data: Automatically expires after 1 hour or cleared when test is submitted
  • Payment Records: Retained for 7 years as per Indian tax regulations

If you request account deletion, we will remove your personal information within 30 days, except data required by law (payment records, legal compliance).

Third-Party Services

We use the following third-party services:

  • Google OAuth: For secure login authentication
  • Razorpay: For payment processing

These services have their own privacy policies. We encourage you to review them.

Children's Privacy

Our service is intended for medical students and professionals aged 18 and above. We do not knowingly collect data from individuals under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last Updated" date. Continued use of our service after changes constitutes acceptance of the updated policy.

Contact Us

For any questions or concerns about this Privacy Policy or your data, please contact us:

Email: support@fmgeprep.com

For privacy-related grievances, write to us with "Privacy Grievance" in the subject line.

This Privacy Policy is governed by Indian laws, including the Information Technology Act, 2000 and applicable data protection regulations.